Shipping policy
All orders are processed within 2 business days after receiving your order confirmation email. You will receive another notification when your order has shipped.
Domestic Shipping Rates and Estimates
Free Shipping

Delivery Area Restrictions:

We deliver products only within the following ZIP code areas:

  • 01 – 02** (MA, RI)
  • 03* (ME, NH)
  • 05* (VT)
  • 06* (CT)
  • 10 – 14** (NY)
  • 15 – 19** (PA, DE)
  • 20 – 24** (MD, VA, WV)
  • 27 – 28** (NC)
  • 29* (SC)
  • 30 – 31** (GA)
  • 32 – 34** (FL)
  • 35* (AL)
  • 37 – 38** (TN, MS)
  • 39* (OH)
  • 40 – 42** (KY)
  • 43 – 45** (OH)
  • 46 – 47** (IN)
  • 48 – 49** (MI)
  • 50 – 52** (IA)
  • 53 – 54** (WI)
  • 55 – 56** (MN)
  • 57* (SD)
  • 58* (ND)
  • 59* (MT)
  • 60 – 62** (IL)
  • 63 – 65** (MO)
  • 66 – 67** (KS)
  • 68 – 69** (NE)
  • 70 – 71** (LA, AR)
  • 73 – 74** (OK)
  • 75 – 79**, 885* (TX)
  • 80* (CO)
  • 82* (WY)
  • 83* (ID)
  • 84* (UT)
  • 85* (AZ)
  • 87 – 88** (NM)
  • 89* (NV)
  • 90 – 96** (CA)
  • 97* (OR)
  • 98 – 99** (WA)

Note: If your ZIP code is not listed above, we are unable to deliver to your location.

International Shipping
We offer international shipping at a rate determined at checkout. Delivery time may vary.

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Ekezoeloreh is not responsible for these charges if they are applied and are your responsibility as the customer.

How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 72 hours for the tracking information to become available.
If you haven’t received your order within 14 workingdays of receiving your shipping confirmation email, please contact us at heroleo@ekezoeloreh.com with your name and order number, and we will look into it for you.

In the event that your order arrives damaged in any way, please email us as soon as possible at heroleo@ekezoeloreh.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don’t hesitate to contact us at heroleo@ekezoeloreh.com
Contact information: whatsup: +14014840111 Phone:+8613355480808 Mon-Fri 9:00-12:00. 14:00-18:00 Email: heroleo@ekezoeloreh.com